This Privacy Policy explains how Plover Limited ("Plover", "we", "us", "our") collects, uses, and protects personal data when you visit www.plover.travel or contact us through the website.

1. Who we are

Plover Limited is the controller of the personal data described in this Privacy Policy.

If you have any questions about this Privacy Policy or about how we process personal data, you can contact us at privacy@plover.travel.

2. What personal data we collect

We may collect and process the following personal data:

• contact details you submit through our website, such as your email address;

• any other information you choose to include in a message or form submission;

• limited technical or usage information collected through analytics tools, if enabled on the website.

3. How we collect personal data

We collect personal data:

• directly from you, when you fill in a contact form or otherwise contact us through the website;

• automatically, through website analytics or similar technologies, where applicable.

Our contact form submissions are processed using Formspark, a third-party form backend provider, which forwards form submissions to us by email. Formspark acts as a service provider in connection with form handling.

4. Why we use your personal data

We use personal data for the following purposes:

• to respond to your enquiry or request;

• to communicate with you about Plover and our services;

• to manage business enquiries, demo requests, and potential commercial relationships;

• to operate, secure, and improve the website;

• to analyse website traffic and performance, where analytics are used;

• to comply with legal or regulatory obligations.

5. Legal bases for processing

Depending on the context, we process personal data on one or more of the following legal bases:

• legitimate interests, including responding to business enquiries, managing inbound requests, and operating our website;

• steps taken at your request before entering into a contract, where your enquiry relates to potential services;

• compliance with legal obligations, where applicable;

• consent, where required, including for certain analytics or cookies where applicable.

6. Who we share personal data with

We may share personal data with:

• service providers that support the operation of our website and business;

• form infrastructure providers such as Formspark;

• analytics providers, where used;

• professional advisers, auditors, insurers, or legal counsel where necessary;

• public authorities or regulators where required by law.

We do not sell personal data.

7. International transfers

Some of our service providers may process personal data outside the European Economic Area.

Where this happens, we will take appropriate steps to ensure that personal data is protected in accordance with applicable data protection laws, including by relying on appropriate safeguards where required.

8. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• respond to enquiries;

• maintain business records;

• comply with legal, tax, accounting, or compliance obligations;

• resolve disputes or enforce legal rights.

If you contact us but no business relationship develops, we may retain your contact details and correspondence for a limited period unless a longer retention period is required or justified.

9. Your rights

Subject to applicable law, you may have the right to:

• request access to your personal data;

• request correction of inaccurate or incomplete personal data;

• request deletion of your personal data;

• object to certain processing;

• request restriction of processing;

• request portability of your personal data, where applicable;

• withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us at [privacy email]. Individuals have GDPR rights including access and rectification, and may raise concerns with the Irish Data Protection Commission.

10. Complaints

If you have concerns about how we process personal data, we would appreciate the chance to address them first.

You also have the right to lodge a complaint with the Irish Data Protection Commission. The DPC accepts complaints in writing, including through its webform or by email.

11. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. The Irish DPC expects controllers to review what personal data they hold and the procedures used to protect it.

However, no website or transmission method is completely secure, and we cannot guarantee absolute security.

12. Cookies and analytics

We may use cookies or similar technologies for website functionality, analytics, and performance measurement.

Where required by law, we will request your consent before placing non-essential cookies on your device.

More information can be provided in a separate Cookie Policy or cookie notice.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Last updated” date.